What are Your Best Strategies to Prevent the Next Salesforce Outage?

The context of the Salesforce outage on 20th September 2023 never gets old to keep the backup awareness bold.

The outage lasted for approximately six hours before ‌services were resumed for the CRM platform, yet it wreaked havoc on more than 150,000 customers worldwide and had a substantial impact on business operations.
But it wasn’t at its worst! Back in 2019, Salesforce ‌hit headlines for what has been the worst downtime event, where around 3200 users had temporarily lost access to their application data.